Not all searches are created equal. Many times, negative emotions drive people to use search: frustration because of a lost credit card; feeling under pressure because of an upcoming deadline; … [Read more...] about How Can Search Transform Negative Emotions into Positive?
IA / Information Architecture
My Thoughts about Modern Search Experiences in Office 365 – Microsoft Ignite Reflections
Since I am a search consultant, I was very happy to see that "Search" as a topic made it even to the main keynote of Microsoft Ignite. It was great seeing the enhancements added to "Modern Search" in … [Read more...] about My Thoughts about Modern Search Experiences in Office 365 – Microsoft Ignite Reflections
Optimizing your Content for Search and Discovery
Information Architecture (IA) is a commonly used term for the art and science of organizing and labeling content (documents, web sites, blog posts, emails, etc.) to support findability and … [Read more...] about Optimizing your Content for Search and Discovery
Think Search First – and have Good Metadata, Please!
My good friend, Matthew McDermott wrote a great blog post a few weeks ago with the title “Think Search First - Planning Your Next SharePoint Project”. In his great storytelling style, … [Read more...] about Think Search First – and have Good Metadata, Please!
How to embed SharePoint columns into document templates
Besides the missing document information panel, another common question about document properties is how to embed properties which come from a SharePoint column to a document template. This can easily … [Read more...] about How to embed SharePoint columns into document templates
[Search Terminology] Search, Find, Discover
Welcome to the Search Terminology series! In this series, I'm going to explained the most important words and expressions related to Search and Information Findability. Let's start with three basic … [Read more...] about [Search Terminology] Search, Find, Discover
Four Dimensions of Enterprise Search Success
Four Dimensions of Enterprise Search Success - Read my latest article on CMSWire. … [Read more...] about Four Dimensions of Enterprise Search Success
What does Information Overload Mean to YOUR Organization?
One of the biggest challenges organizations have to face these days is information overload. We get more and more information each day, and we also produce more and more. We not only have to store … [Read more...] about What does Information Overload Mean to YOUR Organization?
Unexpected User Context – Really?!
Last week, I traveled to Singapore for the annual Innovations in Knowledge Organisation conference. I flew there by Emirates - an easy trip via Dubai. While in Singapore, I made a decision to stay a … [Read more...] about Unexpected User Context – Really?!
Search Quality Management – Part I: Governing Your Search Garden
While planning and implementing Search, keep in mind that it should be governed and managed, even long after implementation is complete. We usually say that Search itself never can be “done.” Consider … [Read more...] about Search Quality Management – Part I: Governing Your Search Garden
